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Complaints, Discipline and Appeals Policy and Procedures V17 ADMIN 0015

pdf Complaints, Discipline and Appeals Policy and Procedures V17 ADMIN 0015

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ADMIN 0015Complaints, Discipline and Appeals Policy and Procedures V17.pdf

Complaints, Discipline and Appeals Policy and Procedures V17 ADMIN 0015

The purpose of this Complaints, Discipline and Appeals Policy and Procedures is to:

        Ensure an open, accessible and transparent complaint management system;

        Ensure complaints, disciplinary action and appeals are managed effectively and fairly in a timely manner;

        Provide guidelines to all members of Gliding Australia on how complaints, disciplinary action and appeals are managed.