Complaints, Discipline and Appeals Policy and Procedures V17 ADMIN 0015
pdf Complaints, Discipline and Appeals Policy and Procedures V17 ADMIN 0015
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ADMIN 0015Complaints, Discipline and Appeals Policy and Procedures V17.pdf

The purpose of this Complaints, Discipline and Appeals Policy and Procedures is to:
● Ensure an open, accessible and transparent complaint management system;
● Ensure complaints, disciplinary action and appeals are managed effectively and fairly in a timely manner;
● Provide guidelines to all members of Gliding Australia on how complaints, disciplinary action and appeals are managed.